Flowers Penge Cookie Policy

Our Approach to Cookies

At Flowers Penge, we are dedicated to delivering the best possible online experience to our customers in Penge and beyond. Cookies play an important role in achieving this goal by helping us understand your preferences and enabling smooth functionality on our website. This Cookie Policy outlines what cookies are, the types Flowers Penge uses, and how you can manage your cookie preferences when ordering flowers online.

What Are Cookies?

Cookies are small text files that are saved to your device when you visit websites, including Flowers Penge. These files are designed to store a modest amount of data about your browsing activity either for the duration of your visit (session cookies) or for repeat visits (persistent cookies). Cookies do not store personal information such as your name or address; instead, they enable our website to remember things like your shopping basket, login state, and preferences for a tailored and seamless experience.

Types of Cookies We Use

To give you clarity and control, Flowers Penge categorizes the cookies used on our website as follows:

Essential Cookies

These cookies are necessary for the basic operation of our website. They allow you to navigate the site, add products to your cart, proceed to checkout, and access secure areas. Without essential cookies, certain services and functionalities considered fundamental to online shopping with Flowers Penge would not be possible.

Analytics Cookies

Analytics cookies help us understand how visitors interact with Flowers Penge online. By collecting information such as which pages are visited most often and how shoppers move through the website, these cookies enable us to refine our services and make improvements where needed. This data is always aggregated and anonymous, ensuring your privacy while still allowing us to optimize the customer journey.

Marketing Cookies

Marketing cookies are used to deliver relevant ads and promotions to you, reflecting your interests as you browse or order from Flowers Penge. They may also limit the number of times you see a specific promotion and help us measure how effective our marketing campaigns are. This ensures that any advertising you see is more likely to be useful to you as a customer in Penge looking for the perfect floral arrangement.

Improving Your Shopping Experience

Cookies allow Flowers Penge to provide you with a more personalized and efficient online shopping experience. Whether remembering your preferred delivery time, suggesting similar flower arrangements, or maintaining your basket while you browse, cookies underpin many features designed to save you time and improve convenience. In essence, cookies help make every stage of the ordering process more enjoyable for our Penge customers.

Managing Your Cookie Preferences

You are in control of your cookies when shopping with Flowers Penge online. Most web browsers automatically accept cookies, but you have options to modify your browser settings to decline all or some cookies, or to be notified when cookies are being placed. Please note that disabling essential cookies may impact your ability to shop online or use certain features of our site. For analytics and marketing cookies, you may also find preference management tools on our website where you can opt in or out as you see fit. Managing your preferences ensures you get the experience that best suits your needs, from simple browsing to placing an order.

Policy Updates

Flowers Penge may update this Cookie Policy periodically to reflect technological advances or changes in regulatory requirements. We recommend reviewing this page regularly to stay informed on how we use cookies and your choices regarding them.